Terms of service

♡ Orders must be placed by a person 18 years or older, or with adult supervision/permission.

♡ All orders are made and packed in a home with cats and a service dog, so we can't guarantee that the package will be totally free of any cat or dog hair, though we do try our best!

♡ Fully read each product description before ordering, and ensure the quantity you put in your cart is correct.

♡ If there is ever anything we can help you with, please contact us at catxbunartco@gmail.com where we can most efficiently assist you with your questions! Emails are checked Monday-Friday.

International Customers

VAT or import fees may apply upon delivery. 

We are not responsible for any customs and import duties, or any other local postal requirements that may be issued by your country, and you will have to take care of those yourself! It's totally out of our control so please make sure you're aware of any possible costs before ordering.

Can I change my address?

Address changes are ONLY possible before the order has been processed and sent to the post office. Please double-check that your information is correct before submitting your order, and if an address problem arises, please send us an email at catxbunartco@gmail.com to try to solve the issue as soon as possible! Address changes are NOT guaranteed. If the order has been processed and is on its way to you, then unfortunately it cannot be changed and there is little we can do on our end to reroute it. 

Can I cancel my order?

Unfortunately at this time we can only accept order cancellations if it's within 24 hours of your order being placed AND we have not shipped it, as sometimes orders do get shipped out same day they are placed. If you are able to cancel, you will be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.